Refund Policy
At Diztaly, we strive to deliver high-quality digital products and creative services. Please read this Refund Policy carefully before making a purchase.
Digital Products
All digital products sold on this website, including prompt packs and downloadable creative resources, are non-refundable.
Due to the nature of digital products, once a purchase is completed and the product has been delivered or downloaded, we cannot issue refunds or exchanges. By purchasing digital products from Diztaly, you acknowledge and agree that all sales are final.
Duplicate Purchases
If you accidentally purchase the same product more than once, please contact us within 48 hours of the purchase, and we will review the situation.
If confirmed, we may provide a refund for the duplicate purchase.
Technical Issues
If you experience any issues accessing or downloading your digital product, please contact us and we will assist you in resolving the problem.
Refunds will not be issued for technical issues that can be resolved by providing access to the purchased product.
Custom Creative Services
For custom creative services such as AI-generated visuals, marketing assets, or brand-related work:
- Payments made for services are generally non-refundable once the project has begun.
- If a project has not yet started, refund requests may be reviewed on a case-by-case basis.
Chargebacks and Payment Disputes
Initiating a chargeback or payment dispute without contacting us first may result in the suspension of access to our products and services.
We encourage customers to contact us directly so we can resolve any issues quickly.
Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions regarding this Refund Policy, please contact us: